METHODS

Schedule (with two watches with mirrored deployments):
•	Test Deployment: Thursday 25th – Monday 29th June 2015
•	First Deployment: 7 July 2015
•	Final Deployment: 3 August 2015

3 Days with Watch (10) then Semi-Structured Interview (30 minutes)
•	Monday PM - Thursday AM
•	Thursday PM - Monday AM

When Deploying (3 days)
Pre-deployment (training)
•	The study – its aims and objectives.
•	What we’d like to the participants to do.
o	Use the watch. Leave comments when receiving a notification
o	Leave comments on areas you think need changing

•	Pair phone with watch (if required)

•	How to put wear and charge the watch and phone
•	How to interact with the watch – digital crown
•	The App – how to use it, when to use it, etc.
•	Information sheet & consent forms

Post-deployment (3 days) Interview with Citizens
Introduction
•	Thank you for being part of the study, and for agreeing to be interviewed.
•	Outline project
•	Outline interview 
•	You don’t have to answer any questions you’re not comfortable with
•	Am I okay to make a recording of this interview?

Interactions with App & Watch Interface:
•	How do you feel overall about the watch? 
•	Did the watch feel like a suitable device to communicate your views on places?
•	Did you feel the convenience of making comments was an important aspect of using the App?
•	Were the categories suitable for the comments you were hoping to make?
•	Did you feel you were able to put your message across through the App?
•	If you’ve participated in planning previously, how do you feel this compares? Which method do you feel suits you better?
•	Was there any part of the App you struggled with using or got frustrated with?

Notifications & Areas:
•	Did you feel you wanted to leave comments in the areas identified?
•	How did you feel about the number of notifications and the placement of the areas?
•	Did you feel the App raised your awareness of change in these areas, and make you more likely to leave comments?
•	Was the App useful in prompting you to reflect on the areas you were in?

Being able to represent views:
•	Would you be more likely to make comments than if you didn’t have to app?
•	How would you like comments to be considered? Would you like responses to be made to them?
•	How would you like this to be made (through app or email, etc.)?
•	What response would you expect back from the council?

The responses:
•	Did you feel you had to find problems to submit, or, did you only submit if you felt strongly about something?

‘Traditional’ Town Planning/Place
•	Do you feel you are involved in decisions made by the council?
•	Would you normally engaged with the council?
o	What do you feel stops you from participation in planning?
•	Are people turned-off participating in planning due to acronyms, jargon, and lack of understanding of the planning process?
•	To what extent can technology help overcome barriers to town planning participation, such as distance to planning offices, times of meetings, language barriers?

Future
•	Would you like to use an App similar to this in the future?
•	Would you prefer different ways of communicating your opinions, through photographs, sketches, or other methods?
•	Do you feel the watch is an effective tool in participating, or, would you rather just use your phone?

Thank you

With Planners/Recipients of the Data 

[After showing them the data, or example data, from citizens]
[Time permitting, after able to use the App, if not, after a demo]

Introduction
•	Thank you for agreeing to be interviewed.
•	Outline project
•	Outline interview 
•	You don’t have to answer any questions you’re not comfortable with
•	Am I okay to make a recording of this interview?

Town Planning
•	What do you feel are the biggest barriers to planning participation?
•	Do you struggle to get more visionary comments, rather than those related to individually proposed changes?
•	How could comments such as these be used?

The App
•	Are the comments elicited through the App useful?
•	Are the categories appropriate for the comments you’d like to see?
•	Could you give me an example of a useful comment?
•	Are more detailed comments more useful than shorter ones. Could you give your thoughts on this?
•	How could you see improving the categories?
•	In your opinion, are comments more useful if related to a specific place, rather than just general comments made?
•	How could you imagine a platform like this being used in the future?
•	

Participation
•	Could you imagine a platform similar to this being used to gather opinions?
•	How do these comments compare to more traditional forms of participation?

Policy
•	Could you imagine this platform sitting alongside other participatory planning methods?
•	How could you imagine insight gained from this App being useful?

Improvements
•	What features would you like to be added to the platform?

Ethnography & Walk (10 participants, 30 mins) – Walk from St. Mary’s Lighthouse to Promenade, Whitley Bay
Speed of interactions
Feeling of being able to communicate views
Shorter interview following shorter walk?
How to capture? GoPro interactions?

How people respond to learning how to use the watch
Unfolding experiences
How long do things take..

Analysis
Categorise responses from citizens and planners and build discussion around how planners deal with comments from citizens.