Qualitative and system use data from the evaluation of a digital feedback collection tool for use by voluntary sector care organisations
datasetposted on 01.01.2016 by A Dow, J Vines, R Comber, R Wilson
Datasets usually provide raw data for analysis. This raw data often comes in spreadsheet form, but can be any collection of data, on which analysis can be performed.
The data comprises a set of semi-structured interviews with study participants, staff of a collaborating charity care service organisation. Each was recorded at the premises of the organisation following the designing of a digital feedback capturing system (ThoughtCloud). The interviews were conducted after a short field trial of the system to assess its efficacy as a feedback gathering tool. The data was recorded using a voice recorder, transcribed and anonymised.